Terms & Conditions

Welcome to Dera. By using our website and making a purchase, you agree to the following Terms and Conditions. Please read them carefully before using our site.

1. General

• These Terms and Conditions govern your use of Dera’s website and services.
• By accessing or using our site, you confirm that you are at least 18 years old or have consent from a parent or guardian.
• Dera reserves the right to update or change these Terms at any time without prior notice. Continued use means you accept any revised terms.

2. Products and Pricing

• All products displayed on the website are subject to availability.
• Prices are listed in Naira and may change without notice.
• Dera strives to provide accurate product information but does not guarantee that descriptions, images, or prices are error-free.
• If a pricing or product error occurs, Dera reserves the right to cancel any affected orders.

3. Orders and Payments

• By placing an order, you agree to provide complete and accurate information.
• Dera reserves the right to refuse or cancel any order at its discretion.
• Payments must be made through the methods listed on our checkout page.
• All payments must be received before your order is processed and shipped.

4. Shipping and Delivery

• Delivery times are estimates and may vary based on location and courier delays.
• Dera is not responsible for delays caused by third-party logistics providers or events beyond our control.
• Shipping fees are displayed at checkout.
• Once an order is shipped, you will receive a tracking number (where available).

5. Returns and Refunds

• You may return eligible items within [Insert Number] days of delivery, provided they are unused and in their original packaging.
• Items such as personal care products, perishables, and clearance items are non-returnable.
• Refunds are processed after inspection and may take [Insert Number] business days to reflect in your account.
• Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

6. Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• Notify Dera immediately if you suspect any unauthorized use of your account.
• Dera will not be liable for any loss or damage from failure to comply with this obligation.

7. Intellectual Property

• All website content, including logos, images, text, and graphics, belongs to Dera or its licensors.
• You may not copy, reproduce, or use any content without prior written permission.

8. Limitation of Liability

• Dera is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
• Dera’s total liability for any claim shall not exceed the amount paid for the product in question.

9. Privacy

• Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.